HHS AI Use Case Inventory 2024
The Office of the Assistant Secretary for Technology Policy’s (ASTP) Office of the Chief Artificial Intelligence Officer (OCAIO) is responsible for leading the annual HHS AI use case inventory.
The Office of the Assistant Secretary for Technology Policy’s (ASTP) Office of the Chief Artificial Intelligence Officer (OCAIO) is responsible for leading the annual HHS AI use case inventory. The artificial intelligence (AI) use case publication requirement was initiated consistent with Executive Order 13960 "Promoting the Use of Trustworthy Artificial Intelligence in the Federal Government" and may be further enhanced by Office of Management and Budget (OMB) memoranda.
Questions can be directed to HHS.CAIO@hhs.gov.
| Use Case Name | Stage of System Dev Life Cycle | Op Div/Staff Div |
|---|---|---|
| Central Data Abstraction Tool-Modernized (Modernized-CDAT)- Intake Process Automation (PA) Tool | Operation and Maintenance | CMS |
| CMS Enterprise Portal Services (CMS Enterprise Portal-Chatbot) | Operation and Maintenance | CMS |
| Enhanced Direct Enrollment Outlier Detection | Operation and Maintenance | CMS |
| Exchange Complaints Review Categorization ML/AI | Operation and Maintenance | CMS |
| Feedback Analysis Solution (FAS) | Operation and Maintenance | CMS |
| IT System Utilization Optimization | Operation and Maintenance | CMS |
| Knowledge Management Platform | Operation and Maintenance | CMS |
| Risk Adjustment Outlier Analysis | Operation and Maintenance | CMS |
| Agent/Broker Fraud Analysis | Operation and Maintenance | CMS |
| CCSQ ServiceNow AI Search | Operation and Maintenance | CMS |